Frequently Asked Questions

What does NexGen Biotech offer?

NexGen Biotech provides high-quality PCR reagents and molecular diagnostic supplies to laboratories, including Physician Office Labs, Reference Labs, Hospital Labs, and Point-of-Care facilities. We also offer consultation and support for laboratory setup, validation, and regulatory compliance.

What types of testing do your products support?

Our PCR reagents and solutions support a wide range of diagnostic tests, including Respiratory Pathogen Panel (RPP), Urinary Tract Infection (UTI), and Vaginitis testing.

Can NexGen Biotech help with setting up a new lab?

Yes, we provide comprehensive support for new lab setups, including assistance with CLIA applications, lab buildout, equipment procurement, validation, LIS implementation, and ongoing consulting.

How does NexGen Biotech ensure patient health and safety?

Patient health is our highest priority. Our products undergo rigorous validation to ensure accuracy and reliability in molecular diagnostics. We are committed to supporting labs in delivering precise and timely results for improved patient care.

Does NexGen Biotech offer support for CLIA compliance?

Yes, we guide laboratories through CLIA compliance requirements, including applications, validation studies, and operational standards. We also assist in meeting the requirements of other accreditation bodies like COLA and others.

What types of labs can benefit from your products and services?

Our solutions cater to a variety of laboratories, including:

  • Physician Office Labs (POLs)
  • Reference Laboratories
  • Hospital Laboratories
  • Point-of-Care Testing Facilities

Do you offer training or support for lab staff?

Yes, we provide training sessions to ensure laboratory personnel are proficient in using our products and adhering to best practices in molecular diagnostics.

How are your products validated for use in high-complexity testing?

All our reagents and supplies are validated according to CLIA standards and other accreditation requirements to ensure their suitability for high-complexity molecular diagnostic testing.

Can you assist with Laboratory Information System (LIS) implementation?

Yes, we help labs choose, customize, and implement LIS systems to streamline workflows and maintain compliance with reporting requirements.

Do you offer ongoing consulting services after setup?

Yes, we provide ongoing consulting for regulatory updates, process improvements, and troubleshooting. For compliance and ongoing consulting, we collaborate with industry experts such as Dr. Nayyar Ahmed from RadiantLab Consulting, LLC.

How does NexGen Biotech respond to advancements in molecular diagnostics?

Our team of bioengineers, many of whom served as frontliners during the COVID-19 pandemic, consistently innovate to ensure our products remain at the forefront of molecular diagnostic technology.

Are your products customizable to specific lab needs?

Yes, we work closely with clients to customize products and services to meet their specific testing needs and goals.

How do your products support lab efficiency?

Our reagents and workflows are designed to enhance laboratory efficiency by reducing turnaround times, improving accuracy, and minimizing resource wastage.

How can I order products or inquire about services?

You can contact our sales and support team through our website or call us directly to discuss your requirements and place an order.

What makes NexGen Biotech different from other vendors?

At NexGen Biotech, we prioritize patient health above all else. Our commitment to quality, innovation, and compliance ensures that laboratories are equipped to deliver the best possible diagnostic outcomes.